At Crystal Divine, your satisfaction is our highest priority. Whether you need guidance choosing the right healing crystal, have a question about your order, or simply want to learn more about our ethically sourced gemstones, our dedicated support team is ready to assist you.

Get In Touch Email us at: info.crystaldivine@gmail.com We aim to reply to all emails within 24-48 business hours. Please include your Order ID if you are asking about an existing order.

Our Office Office No. 208, 2nd Floor Meadows Building B-wing 10th Khetwadi Back Road, Girgaon Mumbai 400004

Frequently Asked Questions

Are your crystals authentic?

Absolutely. We have been in the gemstone industry for nearly 5 years, working directly with mines and stone masons globally. Every raw, tumbled, and polished stone is hand-selected to ensure natural power and premium quality.

When will my order ship?

We process and dispatch most orders within 1-2 business days. Depending on your location, delivery usually takes 5-7 working days. Once shipped, you will receive a tracking number via email.

What if my item arrives damaged?

We package our crystals with extreme care, making breakage highly unlikely. However, if it happens, an unboxing video is mandatory. Please email us the video within 24 hours of delivery, and we will happily assist you with a replacement.

Do you accept returns?

Yes, we have a 5-day return policy for eligible items. Health and personal care items (like GuaSha and Rollers) are exempt from returns. For full details, please visit our Return & Refund Policy page.